Privacy Policy

Effective Date: 01 March 2025

Welcome to Knock D Best. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: Name, phone number, email address, business details, and other relevant data you provide.
• Business Information: Business name, address, category, description, images, and services offered.
• Usage Data: IP address, browser type, pages visited, and other analytics to improve user experience.
• Location Data: If you permit, we may collect real-time location data to enhance search results.
• Reviews & Ratings: Feedback and reviews provided by customers about businesses.

2. How We Use Your Information

We use the collected data to:

• Provide and improve our services.
• Verify and authenticate business listings.
• Enable users to discover and connect with businesses.
• Personalize recommendations and search results.
• Respond to inquiries, requests, or support issues.
• Prevent fraud and ensure security.
• Analyze user behavior for service enhancements.
• Communicate updates, offers, and promotional content.

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

• Other Users: Public business details, reviews, and ratings.
• Service Providers: Third-party partners for payment processing, analytics, and customer support.
• Legal Authorities: If required by law, we may share information to comply with legal processes.
• Business Transfers: In case of mergers, acquisitions, or sales, data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

• Enhance your browsing experience.
• Remember your preferences and settings.
• Measure website performance and user interactions.
• Deliver personalized advertisements.

You can control cookie settings in your browser preferences.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure. We retain your data as long as necessary to provide services or as required by law.

6. Personal Responsibility for Bookings

Our platform provides a **"Book Driver"** feature that allows users to contact drivers directly via phone. This interaction is a **direct communication** between the user and the driver, and we do not verify, monitor, or guarantee the reliability, safety, or availability of drivers. Any issues, disputes, or concerns arising from these interactions are solely the user's responsibility. We are not liable for any security, financial, or personal risks associated with direct driver bookings. Users are advised to exercise caution and conduct necessary verifications before proceeding.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Manage notification preferences.
• Opt-out of promotional communications.
• Request the removal of business listings under valid circumstances.

To exercise these rights, contact us at support.knockdbest@knoqlogico.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.